1. Digital Products (Downloadable Methods) Due to the nature of digital content, all sales of downloadable methods and digital products are final and non-refundable. Once the download link has been provided or accessed, the service is considered fully rendered.

2. Physical Excellence Packs Our Physical Excellence Packs are unique premium bundles that include both physical materials and immediate access to our digital content.

• Refund Eligibility: If you wish to return a physical pack, you may do so within 30 days of receipt, provided the physical components are returned in their original, pristine condition.
• Partial Refund Rule: Because each physical pack includes full access to our proprietary digital methods (which are non-refundable), a 50% partial refund of the total pack price will be issued upon the successful return of the physical goods. This ensures you retain access to the digital expertise while being refunded for the physical assets. The refund is effective within 30 days after we receive your physical return.
• Shipping Costs: Return shipping costs are the responsibility of the customer.

3. Contact Us For any questions regarding your order or to initiate a return for a Physical Pack, please contact us at: contact@blanca-laura.com

Blanca-Laura | Les Miscellanées du Bonheur is an online-based boutique. For all inquiries, returns, or correspondence, please contact us via our official email at contact@blanca-laura.com.

Our customer support team will provide the necessary instructions for physical returns.

For all legal information, please go tohttps://blanca-laura.com/legal-information/